Social Media Management System Course

Social Media Management Software (SMMS) is a widely used term for the past 2 years in the United States and …
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Marketing Automation System Course

Marketing automation combines 2 major trends in marketing: the move to web-based leads generation and growth of utilization of automated …
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EQ & You @ Work

Course Outline: What is Emotional Quotient (EQ)? Emotional Intelligence (EI) Why is EQ important? The Key Competencies of EQ What …
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Miracle Leadership Growth Programme

Course Outline: Behavioural Wellness DISC behaviour tool The amenability of competencies to change Lencioni’s 5 stage pyramid The 5 stages: …
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Principles of Marketing

Course Objectives Students should be able to know: The importance of professional and ethical marketing How to apply market segmentation, …
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How To Add Value In Customer Servicing? – Mandarin

Course Outline: 1. Effective Communication and Listening Skills Reasons for communication Barriers to effective communication Biases which affect communication 2 …
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Essential Knowledge of the Employment Act and its Application

Course Outline: 1. Coverage and Key Definition Who is “Employee”, “Workman”, “Non-workmen” and “PMEs” “Internships” etc Comprehensive understanding of the …
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Better Workplace, Better Worklife Training

Course Outline: Outline of WorkPro : Age Management Grant, Development Grant, Work-Life and Flexible Work Arrangement (FWAs) How does Workpro …
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Art of Influence – The Asian Way

The ability to influence others and manage conflict is a valuable business skill that can have a profoundly positive impact …
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Implement DISC Profiling System

The DISC tool helps individuals better understand themselves and others in a specific work environment to strengthen team bonding through …
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Customer Behaviour Analysis and Strategy

Many operators are frustrated by the lack of available industry figures to compare with their own performance. Some segments have …
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Hands On Managing Onsite Seminar / Corporate Event

An overview of event management, seminar, social gathering and traditional and contemporary banquet menus with an emphasis on quality, quantity, …
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Effective Marketing Strategies

This workshop uses a practical and team/peer-based approach. Through workplace scenarios, it takes participants through marketing process, engages them to …
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Brand Discovery

Development teams play a critical role in enabling biomedical research to continue. Brand Discovery Workshops bring development and communication team …
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Personal Branding

What is common to a leader, a manager, a graduate recruit and an entrepreneur? Yes, you got it right. The …
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Speak To Impress – Impactful Voice, Telephone & Presentation Training

Learning Objective(s) : Upon completion of this workshop, participants will: Using correct breathing technique to change the tone of voice …
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Inertia

Say “Inertia” and what commonly comes to mind is the difficulty of getting started. What doesn’t come to mind is …
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I Am Possible! Charisma Building and Self Confidence Course

“Charisma is a learnable set of skills which can be built and, when embodied, become a highly desirable characteristic” A …
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Selling Like A KING!

Consider the following scenerios : Are you tired of competing simply on prices because your product/service seems like a commodity …
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Service Improvement

Trainees will craft out a service blueprint customizing on spa context. Activities to improve customer satisfaction and service Process mapping …
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Love Your Customer, Respect Your Peers

This programme is intended to empower participants with the knowledge and skills to relate others better whether they are internal …
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